Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your personal data is collected and used under specific conditions. It also outlines the procedures followed to ensure the confidentiality of your information. Finally, this Policy clarifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this Policy.

The protection of your data is very important to us. Your name and other personal information related to you will be used according to what is stated in this Privacy Policy. We will only collect information when necessary or if it is directly relevant to our dealings with you.
We will retain your data as required by law or for the purposes it was collected for.
You can browse the website without needing to provide any personal information. Your identity remains anonymous throughout your visit unless you have an account on the website which you log into using your username and password.

1. Data We Collect:

We may need to collect your information if you wish to place an order for a product from our website.

We collect, store, and process your data necessary for monitoring your purchase and ensuring any potential future claims, as well as providing you with our services. Personal information may include, without limitation: name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and offer services and information requested by you through our website. Additionally, we may use your data to manage your account, verify online financial transactions, improve website layouts and content, and personalize your user experience.
We may conduct demographic research and send useful information such as details about products and services if you do not object to being contacted. Communication may occur via email about products or services you might be interested in. If you prefer not to receive promotional messages, you can unsubscribe at any time.

We may share your name and address with a third party for delivery purposes (like delivery agents or suppliers).

We might store your order details securely but cannot retrieve them directly for security reasons. You can access your account to view your personal information and order details. You are responsible for keeping your login credentials confidential. We are not responsible for any misuse of your password unless the misuse results from an error on our part.

Other Uses of Your Personal Information:

We may use your data for surveys and marketing research for statistical purposes, while ensuring full confidentiality. You can withdraw at any time. No survey answers will be shared with third parties and email addresses will only be disclosed if you choose to participate in competitions. Survey results are stored separately from personal emails.

We may send you information about us, about the website or our other websites, products, sales, offers, newsletters, or anything related to our group companies or partners. If you do not want to receive any of this additional information, please click “unsubscribe” from any email sent to you. We will stop sending communications within seven business days.
If needed, we may contact you to clarify certain information.

We may also use anonymized information (which does not identify you personally) for purposes such as verifying user locations and tracking visits to our website. Such data may be shared with third parties like advertisers, without revealing personal identity.

Competitions:

Data may be used to notify winners and promote our offers. Competition participation terms will be available separately for each contest.

Third Parties and Website Links:

We may pass information to other companies in our group or to agents and contractors to assist us in transactions under this Policy. For example, we may use a third party for delivery, payment processing, statistical analysis, marketing, or customer service.
We may also exchange data with third parties for fraud protection and credit risk reduction.

If our company is sold, our databases containing your personal data may be transferred. Other than as stated in this Policy, we will not sell or disclose your personal data to any third party without prior consent unless required by law.

Our website may contain external advertisements or links to other websites. We are not responsible for the privacy policies or content of those third parties.

2. Cookies:

Accepting cookies is not essential for visiting the website. However, the website shopping cart functionality requires cookies. Cookies are small text files that allow our server to identify your device as a unique user when visiting certain pages. They are stored by your browser on your hard drive.

Cookies help us recognize your identity for convenience purposes and do not collect personal data for targeted marketing unless specified. You can disable cookies in your browser but this may limit website functionality.

This website uses Google Analytics, which uses cookies to analyze web usage. Data collected (including IP address) may be transmitted to Google servers for analysis. Google may transfer the information to third parties if required by law.
By using this website, you consent to this data handling.

3. Security:

We use appropriate security technologies to prevent unauthorized or illegal access to your data, as well as prevent loss or destruction. Your personal information is stored securely on protected servers.

When collecting payment card details online, encryption methods such as SSL are used. No method is guaranteed 100% secure, so we advise not sending full card details via unencrypted email.
You are responsible for keeping your device and password secure.

4. Customer Rights:

You have the right to request access to your personal data held by us and request corrections free of charge. You also have the right to ask us at any time to stop using your personal data for direct marketing.